Delivery Information

We using several shipping companies that have a reasonable and good service as per below: -
1) Pos Laju (EMS)

2) Pos Parcel Malaysia

3) Fedex
Shipping Procedure:

  1. Delivery as soon as payment has been made by the customer
  2. The delivery time is between 3 to 4 days or certain period based courier company statutes
  3. Chef System Design will display shipping options based on delivery address.
  4. Order (Order) that has been paid and the information received by us before 10:00am will be in the mail on the same day.
  5. Tracking no. will appear at the top of your Order History accounted.


The risk of transmission:

  1. After getting the tracking no., The packaging is the responsibility of the shipping company.
  2. We are not responsible for packages that are lost, damaged packaging and delivery of the delayed delivery.
  3. Any claim / compensation should be made directly by you on the shipping company and we will try our best to assist you in your claim for compensation.
  4. For international orders, customs charges and import duties were borne by the recipient. We have no control over this because Customs policies and import duties vary from country to country.